Ratings & Reviews

Overall Rating

4
(105 reviews)
89.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Jane B. - |Recommended: YesNice Outside, Rusty Inside — Outside is very nice. I like the entrance of the women's building. The inside of my apartment is very very dirty.
response from property -Thank you for your review! I am sorry to hear your apartment was dirty.
submitted by Emma C. - |Recommended: YesA Great Start — I think the Pines is a very safe place to start for a lot of students. Friendly ward, astounding maintenance crew, decent apartments the rooms can be a bit small and the dresser drawers are strangely shallow , but overall this is a very good place to be The price and ease of access to campus are a bonus as well
response from property -Thank you for your positive review! I am happy to hear you are having an enjoyable time at the Pines!
submitted by Tyler M. - |Recommended: YesFull of fun people and housing is pretty good — The pines is overall a great place to stay while pursuing an education.
response from property -Thank you for your positive review!
submitted by Karson B. - |Recommended: YesGood for the price, and kind community — While the apartments are certainly brushed up in the images posted online, they still are a fair quality to keep for the price range. The community here is kind, and they seem to get together well in friendship.
response from property -Thank you for your review! I am happy to hear you enjoy the Pines community :)
submitted by Mahonri C. - |Recommended: YesIs good — is cheap
response from property -Thank you for your 5 star review! We are glad to be an affordable option for students! :)
submitted by Todd W. - |Recommended: NoInconsistent cleaning standards and bad men's laundry room. — Clean checks are always a guessing game, either too strict or to loose compared to past checks. I've had roomates that had to clean up past resident's messes that were clearly looked over in the past and built up for longer than a semester. In addition, one of the employees came in my apartment for a weekly clean check and didn't come to me while I was in the prenium area I had no awareness that he she was even there at the time. Just strange and annoying. Laundry room only seems to be the male's laundry room is not managed nor taken care of well policies are too vague or not kept. There need to be cameras watching in there or something so people can be held accountable for their crap. Is the change machine even usable Every time I consider it, it does not seem to be the case. The laundry paying system is fine on the phone and everything, but the way people will treat the room is very poor. I had a roomate who kept the laundry cart for himself for a couple days and didn't return it immediately after use. Shame on him, and that one guy who prematurely stopped my coin washing machine cycle just to take out my sopping wet clothes and put his in. Not the apartment's fault, but just some examples of complacent fellows.
response from property -Thank you for your review. We are actively working on helping the residents to keep the laundry room clean, including taking their clothes in a timely manner and not borrowing the laundry cart for more than a trip to their room and back. In regards to White Glove clean checks, we appreciate this information. We have a new janitorial supervisor and he is aware that there has been inconsistency in the past and is working toward making clean checks more consistent than they have been with other workers in the past. He reported back to me that he has spoken with you regarding this review and was able to clarify issues with you. Thank you for bringing all of these things to our attention.
submitted by Parker R. - |Recommended: YesGood place to live for cheap — its a good fun place to live that doesn't cost that much
response from property -Thank you for your review, Parker! We strive to make The Pines a comfortable, affordable and enjoyable place to live!
submitted by Jessica V. - |Recommended: YesIt is a very welcoming community — It is a pleasant experience where roommates, neighbors, and the staff are all very kind and helpful.
response from property -Thank you for the positive review, Jessica! We are glad you enjoy living here at the Pines!
submitted by Marcelo S. - |Recommended: YesGood place — I like the apartment and my roommates
response from property -Marcelo, We are so glad you enjoy your apartment and roommates. Thank you for sharing your experience!
submitted by Christian C. - |Recommended: YesThe property is well maintained and problems are fixed promptly. — The Pines is very affordable for me and the its location is great They have very friendly managers who are always willing to help and work with you to make your stay as pleasant as possible. It also has the best ward I've ever been in
response from property -Thank you so much for your review Christian! We love our location here at the Pines and are happy that you feel at home here!
submitted by Branigan G. - |Recommended: YesIn a good spot — It's small with thin walls. Nice management. You only have 4 to an apartment instead of 6. it's in a good location though. Near campus and some restaurants, also it's right across the street from porter park.
response from property -We are glad you had a positive experience here at The Pines including the great location! Thank you for your review!
submitted by Abby S. - |Recommended: YesA Worthwhile Place to Live — Though there are 6 girls and 2 bathrooms in each apartment, the kitchen, living room, and bedrooms have plenty of space to spread out in. Hardly ever feels cramped, and the ward is fantastic The Bishopric tries hard to include and get to know as many as possible. Really liked living here
response from property -Thank you for sharing your experience, Abby! We are glad you had such a positive experience living here at The Pines!
submitted by Abigail M. - |Recommended: YesIts nice — It nice and affordable, management is good, people are nice
response from property -Thank you for your review, Abigail! We strive to create a positive community here at The Pines.
submitted by Ethan E. - |Recommended: YesGreat apartment with good people. — Great apartments and great service. Staff is very understanding helpful. Everything seems well maintained and there is a great atmosphere here.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Pines, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Pines, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose